{"id":90,"date":"2026-07-31T01:17:07","date_gmt":"2026-07-30T23:17:07","guid":{"rendered":"https:\/\/boutique-mppronos.fr\/boutique\/retours-remboursement\/"},"modified":"2026-09-01T18:34:22","modified_gmt":"2026-09-01T16:34:22","slug":"retours-remboursement","status":"publish","type":"page","link":"https:\/\/boutique-mppronos.fr\/boutique\/retours-remboursement\/","title":{"rendered":"Retours et Remboursement"},"content":{"rendered":"

Retours et remboursement<\/h2>\n

Droit de r\u00e9tractation (14 jours)<\/h3>\n

Vous disposez de 14 jours<\/strong> \u00e0 compter de la r\u00e9ception de votre commande pour changer d’avis, sans avoir \u00e0 vous justifier, conform\u00e9ment aux articles L221-18 et suivants du Code de la consommation.<\/p>\n

Conditions<\/h3>\n

Pour \u00eatre repris, l’article doit \u00eatre neuf, non port\u00e9, non lav\u00e9<\/strong>, dans son \u00e9tat d’origine avec ses \u00e9tiquettes. Les articles personnalis\u00e9s (flocage, marquage) ne sont pas repris.<\/p>\n

Comment retourner un article<\/h3>\n
    \n
  1. \u00c9crivez-nous \u00e0 sasvigneres@gmail.com<\/strong> en indiquant votre num\u00e9ro de commande et l’article concern\u00e9.<\/li>\n
  2. Nous vous communiquons l’adresse de retour et la marche \u00e0 suivre.<\/li>\n
  3. Renvoyez l’article soigneusement emball\u00e9. Les frais de retour sont \u00e0 votre charge.<\/strong><\/li>\n<\/ol>\n

    \u00c9change de taille<\/h3>\n

    Vous vous \u00eates tromp\u00e9 de taille ? L’\u00e9change est gratuit<\/strong> (dans la limite des stocks disponibles) : contactez-nous et nous organisons l’\u00e9change.<\/p>\n

    Remboursement<\/h3>\n

    D\u00e8s r\u00e9ception et v\u00e9rification de l’article retourn\u00e9, vous \u00eates rembours\u00e9 de la totalit\u00e9 des sommes vers\u00e9es (hors frais de retour) dans un d\u00e9lai maximum de 14 jours<\/strong>, par le m\u00eame moyen de paiement que celui utilis\u00e9 lors de la commande.<\/p>\n

    Article d\u00e9fectueux ou erreur<\/h3>\n

    Si vous recevez un article d\u00e9fectueux ou non conforme \u00e0 votre commande, contactez-nous : l’\u00e9change ou le remboursement, frais compris, est int\u00e9gralement pris en charge par le Vendeur au titre de la garantie l\u00e9gale de conformit\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Retours et remboursement Droit de r\u00e9tractation (14 jours) Vous disposez de 14 jours \u00e0 compter de la r\u00e9ception de votre […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-90","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/boutique-mppronos.fr\/boutique\/wp-json\/wp\/v2\/pages\/90","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boutique-mppronos.fr\/boutique\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boutique-mppronos.fr\/boutique\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boutique-mppronos.fr\/boutique\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boutique-mppronos.fr\/boutique\/wp-json\/wp\/v2\/comments?post=90"}],"version-history":[{"count":1,"href":"https:\/\/boutique-mppronos.fr\/boutique\/wp-json\/wp\/v2\/pages\/90\/revisions"}],"predecessor-version":[{"id":104,"href":"https:\/\/boutique-mppronos.fr\/boutique\/wp-json\/wp\/v2\/pages\/90\/revisions\/104"}],"wp:attachment":[{"href":"https:\/\/boutique-mppronos.fr\/boutique\/wp-json\/wp\/v2\/media?parent=90"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}